Summary of report content
Healthwatch West Sussex gathered people’s views, as part of its regular programme of quarterly reports, on their experiences of using health and social care services between July and September 2017. 380 people responded through a variety of Listening Tour events, online comments and letters and forms part of the quarterly review and report process. The report also highlights the latest issues effecting people's health and social care across the area. The primary issues raised this quarter related to GP Practices with waiting times, getting appointment and poor complaints process being problems. Hospital services including lack of communication, poor service regarding surgery and discharge from hospital. The report also contains updates and news in relation to respite care for older people, urgent care and the 111 Out of hours service and progress on the laocal partnership of Clinical Commissioning Groups in the area.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.