Impact report on sexual health at University of West of England

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Summary of report content

Healthwatch Bristol listen to what people say about local health and social care services, like hospitals and GP surgeries. This report aimed to discover what university students think about the local contraceptive services. This report examined 37 students’ access and knowledge of contraceptive services. Most participants were aware that the NHS offers free contraceptive services, some options with age restrictions. Evaluations of specific clinic experiences revealed strengths and weaknesses. The most common weakness across locations was the waiting time to get an appointment. The most common strength across locations was the friendly and welcoming nature of the staff and nurses. Location and ease-of-access of the clinics proved to be a very important feature when students are considering using the service. Also, the access to relevant information regarding opening times and locations. Participants were asked to provide any additional comments and/or suggestions on completion of the questionnaire; three students provided information. One student said “Improving access to repeat prescriptions for those who are living in Bristol, away from home. If tests are needed […] an adequate supply of their pill should be provided until an examination can be arranged”. Another student said that the “walk in sex clinic in Bristol had more available appointments the onsite doctors”. The final student referred to improving awareness: “Everyone in this day and age is online so getting on social media is very important”. The report makes reference to 3 recommendation. Their is no response within the report from the provider.

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General details

Report title 
Impact report on sexual health at University of West of England
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Tuesday, 13 March, 2018
Date evidence capture began 
Tuesday, 13 March, 2018
Date evidence capture finished 
Tuesday, 13 March, 2018
Type of report 
Report
Key themes 
Access
Booking appointments
Building and facilities
Quality of appointment
Service delivery organisation and staffing
Healthwatch reference number 
Rep-1899

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Sexual health

Details of people who shared their views

Number of people who shared their views 
37
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.