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Healthwatch Birmingham report on the impact of the research and influencing work they have undertaken on health inequalities.  Following their November 2020 report on the local Somali community’s access to health care, they’ve worked with local health services to improve access.  Specific outcomes include:

Birmingham Women’s and Children’s NHS Foundation Trust has recruited a Patient and Families Ambassador for Inclusion and Diversity to ensure staff have access to the latest information on equalities and inclusion. The trust has also included Somali specific cultural awareness training as part of a wider Cultural Insight project.

Black Country and West Birmingham NHS Clinical Commissioning Group has co-produced a cancer awareness video with people from the Somali community.

University Hospitals Birmingham NHS Foundation Trust held focus groups with Romanian and Urdu/Mirpuri speaking communities to improve the health information that the trust shares with them

Birmingham City Council has begun running ESOL classes supporting women navigating public services, including healthcare.

Birmingham Community Healthcare NHS Foundation Trust engaged participants from Healthwatch Birmingham’s study in its ‘Diabetes Project: Somali Community’ to gain better understanding of cultural factors which impact on diabetes management. The trust also involved participants in Allied Health Professionals (AHPs) Day 2021 activities informing young people about career opportunities within the NHS.

The Royal Orthopaedic Hospital NHS Foundation Trust has translated PALS and complaints leaflets and posters into the top five languages spoken by patients.

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20220207_Birmingham_Impact report - Fighting health inequalities.pdf