The impact of the coronavirus on Millom

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Summary of report content

Healthwatch Cumbria, Lancashire, Blackburn with Darwen and Blackpool undertook research into the experience of the coronavirus pandemic in Millom.  They received 51 responses from people who live in Millom, between 26 June and 2 July 2020. The responses were overwhelmingly from white, older women.

The report looks at the following issues:

  • The impact of the pandemic on people’s mental health
  • Whether people had been affected financially by the pandemic
  • The impact of the pandemic on people’s access to health care, particularly for people with long term health conditions
  • People’s experience of phone consultations
  • Carers’ experience of support during the pandemic
  • People’s positive experience of lockdown, including spending more time with family and improved community spirit.

There were no recommendations.

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General details

Report title 
The impact of the coronavirus on Millom
Local Healthwatch 
Healthwatch Blackburn with Darwen
Healthwatch Blackpool
Healthwatch Cumbria
Healthwatch Lancashire
Date of publication 
Monday, 7 September, 2020
Date evidence capture began 
Friday, 26 June, 2020
Date evidence capture finished 
Thursday, 2 July, 2020
Type of report 
Key themes 
Booking appointments
Cleanliness hygiene and infection control
Digitalisation of services
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Mental health services 
Community mental health team (CMHT)
Social care services 
Day care (social care services)

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.