How the Pandemic has Impacted BAME people in Kensington and Chelsea

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Summary of report content

Healthwatch Central West London undertook further research into their survey about how the Covid-19 pandemic affected local people’s experience of health and social care to identify the specific experiences of minority ethnic people. 12 people completing the survey (16%) identified their ethnicity as Black, Asian or Minority Ethnic (BAME).

Compared to white respondents, the respondents from minority ethnic groups were:

  • More likely to be on the shielding list
  • Less likely to see a GP
  • More likely to experience income reduction.
  • Not as able to remain indoors
  • More likely to experience emotional and mental health difficulties
  • More likely to be on the shielding list.
  • Less well connected with neighbours and the wider community

The report also looks at mental health and wellbeing, the impact of the pandemic on personal relationships, community networks, social distancing, personal finances, information and communication and housing and environment.

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General details

Report title 
How the Pandemic has Impacted BAME people in Kensington and Chelsea
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Thursday, 26 November, 2020
Date evidence capture began 
Wednesday, 1 April, 2020
Date evidence capture finished 
Wednesday, 30 September, 2020
Type of report 
Key themes 
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Health inequalities
Information providing
Lifestyle and wellbeing
Service closure
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Other ethnic group
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.