How is the Covid-19 outbreak affecting you and your loved ones?

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Summary of report content

Healthwatch Central West London undertook a survey of local people about the impact of the Covid-19 pandemic.  209 people responded to the survey.

Over 3 in 5 people mentioned the challenge of staying well whilst social distancing, with people worried about relatives and neighbours, having less time outdoors and feeling lonely if self isolating alone.  Nearly 2 in 5 voiced mental health concerns, with people feeling trapped or lonely and having to deal with anxiety about the scale and impact of the pandemic. 15% felt money worries impacted their health and wellbeing, including not having work and little or no income. 22% mentioned health issues which are not related to the pandemic which are being neglected or produced as a result of the coronavirus response.  Some were waiting to be classed as shielded, others had had elective surgeries or treatment cancelled, the lockdown exacerbating long term conditions, and the impact of cancelled activities on their condition.

The report highlights that there was a marked increase in mental health concerns in weeks 3 and 4 of the survey compared to the first two weeks of the survey, whereas concerns about getting food supplies had decreased over the same period.  The report ends with some of the ways survey respondents have used to stay well and cope during the pandemic, including staying in touch with loved ones, making the most of exercise, managing media intake and help from neighbours.

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General details

Report title 
How is the Covid-19 outbreak affecting you and your loved ones?
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Friday, 1 May, 2020
Date evidence capture began 
Monday, 23 March, 2020
Date evidence capture finished 
Monday, 20 April, 2020
Type of report 
Key themes 
Cleanliness hygiene and infection control
Health protection
Holistic support
Lifestyle and wellbeing
Service closure
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Inpatient care
Mental health services 
Community mental health team (CMHT)

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.