Healthwatch Wakefield set out their achievements for the year 2019/20. 85 volunteers helped to carry out their work. They employed 11 staff They received £264,135 in funding from the local authority in 2019-20.
942 people shared their health and social care story with Healthwatch Wakefield. 277 people accessed Healthwatch advice and information, signposting or contacted them with questions about local support.
17,620 people 13,203 visited Healthwatch Wakefield’s website, with 12,718 new visitors this year; 2,511 people connected with them through social media; and 1,906 people engaged with them at 150 community events, not including Young Healthwatch work.
Healthwatch Wakefield published 9 reports about the improvements people would like to see with their health and social care, and from this, they made 53 recommendations for improvement.
Healthwatch Wakefield Annual Report 2019/2020
Date evidence capture began
Date evidence capture finished
Car parking access
Car parking charges
Cleanliness hygiene and infection control
Communication between staff and patients
Healthwatch reference number
Was the work undertaken at the request of another organisation?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Mental health services
Mental health recovery service
Urgent and emergency care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)