Summary of report content
In 2018/19 Healthwatch Stockton-on-Tees:
- heard from 1845 people who told them about their experience of a number of different areas of health and social care.
- Had 11 volunteers helping to carry out their work. In total they gave up 357 hours of their time
- Helped 233 people who accessed Healthwatch advice and information online or contacted them with questions about local support, 94% more than last year
- Carried out 30 Enter and Views in local health and social care services
- Published 10 reports and shared them with stakeholders
Would you like to look at:
Healthwatch Stockton-on-Tees Annual Report 2018/19
Date of publication
Wednesday, 12 February, 2020
Date evidence capture began
Sunday, 1 April, 2018
Date evidence capture finished
Sunday, 31 March, 2019
Type of report
Building and facilities
Cleanliness hygiene and infection control
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Care of the elderly
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
Other population characteristics
Refugees or asylum seekers
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?