Healthwatch Oxfordshire 2016/17 Annual Report

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Summary of report content

In 2016/17 Healthwatch Oxfordshire:

  • reached 25,000 people on social media
  • appeared 97 times in the local media
  • visited 23 local services
  • met more than 2,000 local people at community events
  • researched and wrote reports on minor injury units
  • Helped other local organisations research and write reports on FGM, services for travellers, healthcare for refugees and migrants and bereavement support in Banbury

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Report 
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General details

Report title 
Healthwatch Oxfordshire 2016/17 Annual Report
Local Healthwatch 
Healthwatch Oxfordshire
Date of publication 
Wednesday, 12 February, 2020
Date evidence capture began 
Friday, 1 April, 2016
Date evidence capture finished 
Friday, 31 March, 2017
Type of report 
Annual report
Key themes 
Administration
Building and facilities
Staff attitudes
Staff levels
Waiting time to be seen once arrived at appointment
Healthwatch reference number 
Rep-7456

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Minor injuries unit

Details of people who shared their views

Number of people who shared their views 
2,000
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Not applicable
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.