Healthwatch Hull asked members of the public to share their views and experiences of Health and Social Care services during April 2020.
31 members of the public reached out to us and completed our survey, they highlighted the following issues:
Quality of Care / Support, Waiting Time, Access, Patient Dignity, Safeguarding, Staff Attitude, Prescription, Communication, Diagnosis.
This information was sent to the local authority, CQC and Hull CCG to inform them of what we have been told.
No recommendations were made in the report.
Healthwatch Kingston Upon Hull Intelligence Report April 2020
Healthwatch Kingston Upon Hull
Date evidence capture began
Date evidence capture finished
Communication between staff and patients
Quality of care
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Primary care services
Urgent care services
Mental health services
Child and adolescent mental health services (CAMHS)
Urgent and emergency care services
Conditions or diseases
Types of disabilities
Long term condition
Types of long term conditions
Asthma or long-term chest problem
Mental health condition
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?