Healthwatch Cumbria Annual Report 2020

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Summary of report content

A summary report highlighting the work of Healthwatch Cumbria over the last twelve months (April 2019 - April 2020.)

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General details

Report title 
Healthwatch Cumbria Annual Report 2020
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Tuesday, 28 July, 2020
Type of report 
Annual report
Key themes 
Information providing

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Consultation
Engagement event
Focus group
Survey
User stories
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Child and adolescent mental health services (CAMHS)
End of life care
Renal medicine
Accident & emergency
Mental health services 
Child and adolescent mental health services (CAMHS)
Learning disability service
Social care services 
Hospice services
Community services 
Community based services for people with a learning disability
Community based services for people with mental health needs
Urgent and emergency care services 
Accident & emergency

Details about conditions and diseases

Conditions or diseases 
Injuries, accidents and wounds
Kidney conditions
Types of disabilities 
Learning or understanding or concentrating
Mental health
Long term condition
Types of long term conditions 
Diabetes
Learning disability
Mental health condition
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
All
Gender 
All
Ethnicity 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
Does the information include other people's views? 
Not applicable
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.