Health and care experience profile #1

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Summary of report content

Healthwatch Cambridgeshire and Healthwatch Peterborough produced a Health and Care Experience profile for children and young people receiving mental health support who are transitioning to adult services. 

This was part of a project led by Healthwatch England and NHS England to develop a qualitative methodology as part of the Local Integration Index. Eight local Healthwatch piloted this methodology by focussing on particular local groups with experiences of care across several health and care services. This methodology can be used to ensure people’s experiences of integration are used by local systems to track how services are working together locally.

In this report, Healthwatch Cambridgeshire and Healthwatch Peterborough look at local data, including their own, on children and young people transitioning from CYP to adult mental health services.  They also spoke to children and young people who were transitioning and local organisations involved in providing services to or supporting this group of people. 

The report concludes that a more integrated way of working is needed locally and that feedback should be sought from children and young people to evaluate current and future services. Ideally there should be a single point of access for young people to mental health services, and better navigation for option for support and treatment.  Prevention and early help should also be provided.  Finally ensuring funding for a robust healthcare workforce is crucial.

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General details

Report title 
Health and care experience profile #1
Local Healthwatch 
Healthwatch Cambridgeshire
Healthwatch Peterborough
Date of publication 
Friday, 11 June, 2021
Key themes 
Holistic support
Information providing
Integration of services
Public involvement
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England and Healthwatch England
Primary research method used 
Structured interview
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Mental health
Types of long term conditions 
Mental health condition
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
1-15 years
16-17 years
18-24 years
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.