Hampshire_Support_for_carers Report, Hampshire

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Summary of report content

Healthwatch Hampshire completed the work and created this report to assist directly in the commissioning decisions being made as part of the vanguard programme in relation to support services for carers in North East Hampshire and Farnham. Healthwatch Hampshire were commissioned by North East Hampshire and Farnham CCG to carry out this work. There were many recurring themes relating to the need for more respite, financial and emotional support, while bearing in mind the practical implications of caring that need addressing too. The project received 198 completed surveys and Healthwatch spoke to over 30 people from their engagement events. This report highlights the diverse needs of carers depending on variants in age, circumstances, location and the specific condition/needs of the person that are caring for. It identified the need for a flexible and adaptable approach to support services for carers, combining the need for face to face support from professionals and groups, and the more indirect approach of having portals, and hubs that can provide information and support at a distance and more flexibly. The following recommendations were made within the report: • One-Stop-Shop for carers • Recognise the diversity of carers needs • Provide appropriate training • Consider realistic and appropriate provision of respite • Consider a different approach for seldom heard carers • Improve information and signposting services • More widespread advertising of carers assessments The report contained no response from the commissioners within the report.

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General details

Report title 
Hampshire_Support_for_carers Report, Hampshire
Local Healthwatch 
Healthwatch Hampshire
Date of publication 
Tuesday, 11 April, 2017
Date evidence capture began 
Tuesday, 11 April, 2017
Date evidence capture finished 
Tuesday, 11 April, 2017
Type of report 
Report
Key themes 
Information providing
Lifestyle and wellbeing
Medication
Support
Other information of note about this report 
Carers
Young Carers
Healthwatch reference number 
Rep-6458

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
CCG
If this work has been done in partnership, who is the partner? 
North Easr Hampshire and Farnham CCG
Primary research method used 
Engagement event
Survey
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Social care services 
Adult social care
Respite care

Details about conditions and diseases

Types of disabilities 
Mental health

Details of people who shared their views

Number of people who shared their views 
198
Age group 
All
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.