Summary of report contentHealthwatch Kent held a second meeting with patients, professionals and carers to discuss their experiences of neurological services in East Kent. The report aimed to identify any changes that have been made since the last organised meeting. The report states that patients continue to be given little information following discharge from neurological services and patients would like to be involved in decisions about product changes. Since the last meeting, a lead neurological service is being appointed to encourage consistency throughout the services, and that a Physical Disability Forum has been introduced to support those who have experienced long delays for wheelchairs and repairs. The report explained the next steps in their work to improve neurological services in East Kent. These included: a strategic overview with the East Kent Hospitals and their commissioner; seek clarity about patient pathways for commissioners; obtain an update on the plans for a central information database; review of referring to voluntary organisations; and introduce patient forums for neurology and rehabilitation.
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Focus on neurological services
Date of publication
Thursday, 1 November, 2018
Type of report
Continuity of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
Secondary care services
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?