Fobbed Off: Some experiences of making a complaint about NHS Foundation Trust services in DorsetDownload (PDF 1.43MB)
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Fobbed Off: Some experiences of making a complaint about NHS Foundation Trust services in Dorset
Date of publication
Thursday, 7 July, 2016
Date evidence capture began
Thursday, 1 January, 2015
Date evidence capture finished
Thursday, 31 December, 2015
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?