Experiences of Breastfeeding Support During COVID-19

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Summary of report content

Healthwatch Derbyshire was approached by the City and County Breastfeeding Strategic group and the Maternity Transformation recovery cell and asked to gather feedback to find out what it’s been like to breastfeed during COVID-19.

Information was collated through comments on direct messages, email and targeted Facebook posts.

Several key themes were brought out in this report.

  • A lack of support and signposting given following birth
  • Positive experiences were had of virtual support groups, for example being able to join meetings with community groups in areas other than where they lived
  • A lack of suitable virtual support given from the NHS, and there were limitations, with many mothers wanting someone to physically see their baby
  • The inability to breastfeed negatively impacting mental health

No recommendations were made in this report.

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General details

Report title 
Experiences of Breastfeeding Support During COVID-19
Local Healthwatch 
Healthwatch Derbyshire
Date of publication 
Wednesday, 2 December, 2020
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Information providing
Quality of care
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
User stories
How was the information collected? 
Website Feedback
Social Media

Details of health and care services included in the report

Primary care services 
Baby clinic
Health visitor
Secondary care services 

Details of people who shared their views

Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.