The experiences of adult unpaid carers in Bexley

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Summary of report content

This report presents the findings of a broad study into the experiences of 115 Bexley residents, over the age of 18, who undertake a caring role for friends or family. Healthwatch visited many different adult carer’s groups to engage with carers and distribute a questionnaire. As a result, those who told us of their experiences were carers for a number of reasons such as mental and physical disability and illness, and throughout different life stages, such as parents caring for an adult child with Autism, parents caring for a disabled child, or an elderly man caring for his wife with Dementia. Visits were made to local charities, community groups and carer support groups and those attending were given the opportunity to complete a questionnaire about their experiences and views of being a carer. The questionnaire was also promoted on Social Media, ie Facebook, Twitter and Healthwatch Bexley website, all of which provided a link to an online questionnaire. The key findings included:85% of respondents care for 50+ hours a week or all day and night. 29% of respondents care for two or more people. 46% have been a carer for 11 years or more. 81% expect to be a carer until they or the person they care for dies or goes into a home. The majority of respondents said caring affected or sometimes affected their physical and emotion health and wellbeing, social life, finances, ability to work, relationships and friendships. 49% of respondents consider themselves to have a disability or long term health condition or illness. 70% know where to get help and support. 61% do not feel supported to plan for the future and only 25% have a plan in place for an emergency. 95% worry or sometimes worry about the future. 24% of respondents have had a carer’s assessment. The report contains 7 recommendations in relation to identifications of hidden carers, detailed planning for crisis prevention, assessments and service options.

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General details

Report title 
The experiences of adult unpaid carers in Bexley
Local Healthwatch 
Healthwatch Bexley
Date of publication 
Monday, 1 October, 2018
Date evidence capture began 
Thursday, 1 March, 2018
Date evidence capture finished 
Monday, 1 October, 2018
Type of report 
Key themes 
Health promotion
Health protection
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Engagement event
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Social care services 
Day care (social care services)
Respite care
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.