Summary of report content
On 10th April 2019, Healthwatch Warrington carried out an Enter and View visit to Westleigh House, a home to 19 people with long-term mental health problems. Healthwatch Warrington had been made aware that the function of the home had changed recently to allow short-term placements and breaks away from a permanent home elsewhere. The team wanted to find out what, if any impact this had on those residents who lived there since it opened about 30 years ago.
The team reported a positive feedback about Westleigh house. The home was found to be clean and tidy with information for residents and visitors displayed at the reception area. Activities and leisure were well catered for and residents had a high degree of freedom to make visits into Warrington by themselves. Catering arrangements were also satisfactory, and all food was prepared in the home's kitchen.Staffing was stable with very low turnover and staff were respectful and interacted well with the residents.
The report recommended that redecoration and flooring in social areas is undertaken. There was no response from the provider to the recommendation but they were encouraged by the positive feedback in the report.