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Summary of report content

Healthwatch Staffordshire visited Silverdale Nursing Home, the purpose of the visit was to check progress, and to ascertain whether the home has continued to maintain improvement in its levels of service to residents, their family members and staff. The general feedback within the report was mixed and the following recommendations were included: • The garden should be cleared of all weeds and more sensory flowers and shrubs planted so that people living in the home could benefit from a stimulating area. • A protocol should be put in place to advise staff of the correct procedures should fridge temperatures be found to be outside the acceptable range. • Bedroom doors should be personalized to assist residents to identify their room. • Corridors should be decorated with pictures to make them more homely. • The sensory room should be brought back into use as soon as possible and the hairdressing room should not be used as a store room and cleared of excess clutter. • A further visit in three to six months to see if improvements have been made. There was no provider response included in the report at time of publication.

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