Summary of report content
This was an announced Enter and View (E&V) visit undertaken by Healthwatch Barnet’s E&V Volunteers, as part of a planned strategy to look at a range of Sheltered Housing Units within the London Borough of Barnet to obtain a better idea of the services provided. Summary: • The unit is a modern Sheltered Housing unit in a very convenient location. There are 35 self-contained flats for single tenants and 5 for couples, with 2 flats for the full-time resident House Managers. The flats are available to disabled and blind or partially sighted people from the age of 18+. • The Management draw up a Support Care Plan for new tenants and Care Plans, if needed, are provided by a tenant’s care agency. • The Jewish Community supports the unit with donations and volunteers to run a full programme of activities. Recommendations: • Consult tenants’ views on matters of general interest. • Increase number of tenants’ meetings a year. • Carry out a tenants’ satisfaction questionnaire yearly and feedback the findings and proposed actions to be taken. • Arrange for chairs in the communal lounge to be professionally cleaned on a regular basis. • Install a hot water urn in the communal lounge. • Adjust the timing of the closure of the double set of front doors to lessen the security risk. Recommendations For Barnet Council: • Provision of a safe way to cross Langstone Way.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.