Summary of report content
Healthwatch Wandsworth were asked by the local CCG to undertake an enter and view visit to the intermediate care facilities at Ronald Gibson House (RGH). They carried out the E&V visit on 21 May and interviewed eight patients, three relatives, one paid home carer and four staff.
Healthwatch found that the unit at Ronald Gibson House is making a good job of this in a positive homely environment within a nursing home. In particular, nursing care and collaborative personalised rehabilitative therapy is provided in a flexible and sensitive manner to mainly older people in need of “step-down” help, allowing them to return home within a relatively short period after hospitalisation following illness, falls and other injuries. Patients and relatives were mainly positive about the care they received. Some expressed the view that more nursing staff were needed.
The report includes a number of recommendations to improve the care, rehabilitation and discharge experiences of patients.