Summary of report contentThis enter and view report by Healthwatch Bucks (Buckinghamshire) on the residential care home, Primrose Lodge, that offer for people living with a mental illness, a learning disability, substance/alcohol misuse and other complex needs. The report is broken down into five areas of How People are Treated, Personal Choice, Just like Being at Home, Privacy and Quality of Life. The findings are broadly positive with some recommendations on the homes temperature, times when visitors can arrive and leave, and what they might do on the premises, continuing to encourage residents to become more independent and self-motivated, closing curtains in communal areas when it goes dark, and looks to plants a few more trees along the front perimeter, to give the home a little more privacy from the main road and introducing some more regular physical activity in the home. This report conatins a response from the provider on the recommendations.
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Enter and view: Primrose Lodge
Date of publication
Wednesday, 11 December, 2019
Date evidence capture began
Thursday, 6 June, 2019
Date evidence capture finished
Thursday, 6 June, 2019
Type of report
Enter and view
Communication between staff and patients
Consent to care and treatment
Lifestyle and wellbeing
Quality of care
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Learning disability service
Types of disabilities
Learning or understanding or concentrating
Types of long term conditions
Mental health condition
Number of people who shared their views
Other population characteristics
People who misuse drugs
Does the information include public's views?
Does the information include staff's views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact
Tangible impact (not cost related)