Enter and view: Oulton Abbey Residential and Nursing Home

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Summary of report content

Healthwatch Staffordshire conducted and Enter and View visit to Oulton Abbey Residential and Nursing Home in March 2020. The home provides residential and nursing care to up to 49 residents. The home has 2 floors. Downstairs is classed as the residential unit with nursing residents being supported on the floor above.

The report found that staff were trained online and were refreshed on an annual basis. There was an excursion schedule for residents and Pet Therapy. The menu on display indicated a varied choice of meals with a choice of main meal. The residents have access to health visitors, including a GP and Advanced Nurse Practitioner. The home has a Catholic ethos, this is not exclusive and residents of all faiths are welcomed. 

One recommendation was made to promote gaining feedback from residents and relatives. 

The service provider did not respond.

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General details

Report title 
Enter and view: Oulton Abbey Residential and Nursing Home
Local Healthwatch 
Healthwatch Staffordshire
Date of publication 
Thursday, 21 May, 2020
Date evidence capture began 
Wednesday, 4 March, 2020
Date evidence capture finished 
Wednesday, 4 March, 2020
Type of report 
Enter and view
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.