Summary of report content
Healthwatch Staffordshire conducted and Enter and View visit to Oulton Abbey Residential and Nursing Home in March 2020. The home provides residential and nursing care to up to 49 residents. The home has 2 floors. Downstairs is classed as the residential unit with nursing residents being supported on the floor above.
The report found that staff were trained online and were refreshed on an annual basis. There was an excursion schedule for residents and Pet Therapy. The menu on display indicated a varied choice of meals with a choice of main meal. The residents have access to health visitors, including a GP and Advanced Nurse Practitioner. The home has a Catholic ethos, this is not exclusive and residents of all faiths are welcomed.
One recommendation was made to promote gaining feedback from residents and relatives.
The service provider did not respond.