Enter and view: Oral health in Islington care homes

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Summary of report content

Healthwatch Islington wanted to learn more about oral health in Islington’s nursing and care homes. Over a three-week period in November 2019, they conducted Enter and View visits to six homes. During these visits they spoke to 46 residents, 31 staff and 24 relatives.

They concluded that residents in the homes visited are generally well-supported with care of their teeth and dentures. Staff were well trained in oral health issues and good practice was in evidence across all of the homes. However, they also felt that both residents and relatives could be better informed about wider mouth care and oral health issues generally. Where appropriate, access to preventative dental services should be encouraged. Dental check-ups can play a key role in keeping the mouth healthy and identifying problems early when they are easier to treat.

The report contains 6 recommendations about improving oral health and access to dental checks for care home residents.

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General details

Report title 
Enter and view: Oral health in Islington care homes
Local Healthwatch 
Healthwatch Islington
Date of publication 
Thursday, 29 April, 2021
Date evidence capture began 
Friday, 1 November, 2019
Date evidence capture finished 
Saturday, 30 November, 2019
Key themes 
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Social care services 
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
16-17 years
18-24 years
25-64 years
65-85 years
85 +
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.