Enter and view Morton House, Bucks

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Summary of report content

Morton House provides residential care for 11 people who live with epilepsy and a range of physical conditions. Six members of staff and eight residents were spoken to directly and another 3 residents and 1 member of staff were observed. This was an unscheduled E&V visit in that the care home were given up to 2 weeks’ notice of our intention to visit but not the time and date. The visit used a 0-5 star rating process on aspects of how people were treated: personal choice; Dignity in Care; Just like being at home; privacy and quality of life. The report includes a list of recommendations and comprehensive response from the provider

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Report 
PDF icon 20170921_Bucks_E&V_Morton_House_-_DiC_report._SOCIAL_CARE._HW-01_LT.pdf

General details

Report title 
Enter and view Morton House, Bucks
Local Healthwatch 
Healthwatch Buckinghamshire
Date of publication 
Saturday, 9 September, 2017
Date evidence capture began 
Saturday, 9 September, 2017
Date evidence capture finished 
Saturday, 9 September, 2017
Type of report 
Enter and view
Report
Key themes 
Decor
Food and nutrition
Quality of care
Staff attitudes
Healthwatch reference number 
Rep-6573

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Chiropody
Dentistry

Details about conditions and diseases

Types of long term conditions 
Another long-term condition

Details of people who shared their views

Number of people who shared their views 
14
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.