Summary of report contentHealthwatch Barking and Dagenham conduced an Enter and View visit to Lodge Avenue Independent Living Unit. The team engaged with 5 residents and members of staff, in addition to observing the quality of care and interaction. The visit was focused on four main areas of interest; nutrition, personal hygiene, health and wellbeing and interaction with staff. Residents were supported with their nutrition and given choice in their meal times. Similarly, residents were given autonomy over their personal hygiene when support was required. There was good access to primary and secondary care, although the report acknowledges that the residents they engaged with did not access any regular forms of exercise. Residents were pleased with the interaction with staff and were respected when they didn’t want to engage. The report was positive about the unit and did not make recommendations from this enter and view visit.
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Enter and view: Lodge Avenue Independent Living Unit, Dagenham
Healthwatch Barking And Dagenham
Date of publication
Thursday, 26 March, 2015
Type of report
Enter and view
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?