Enter and view: Lodge Avenue Independent Living Unit, Dagenham

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Summary of report content

Healthwatch Barking and Dagenham conduced an Enter and View visit to Lodge Avenue Independent Living Unit. The team engaged with 5 residents and members of staff, in addition to observing the quality of care and interaction. The visit was focused on four main areas of interest; nutrition, personal hygiene, health and wellbeing and interaction with staff. Residents were supported with their nutrition and given choice in their meal times. Similarly, residents were given autonomy over their personal hygiene when support was required. There was good access to primary and secondary care, although the report acknowledges that the residents they engaged with did not access any regular forms of exercise. Residents were pleased with the interaction with staff and were respected when they didn’t want to engage. The report was positive about the unit and did not make recommendations from this enter and view visit.

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General details

Report title 
Enter and view: Lodge Avenue Independent Living Unit, Dagenham
Local Healthwatch 
Healthwatch Barking And Dagenham
Type of report 
Enter and view
Key themes 
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Staff attitudes
Support
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 
Rep-5239

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Primary care services 
GP practice
Social care services 
Assisted living

Details of people who shared their views

Number of people who shared their views 
5
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Not known
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.