Summary of report content
Healthwatch Halton gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Halton to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections. Healthwatch Halton visited Leahurst Care Home on 02/02/2015. The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The report contains 5 recommendations which include ensure regular use of the various specialised products available to reduce odours within the home. To replace or clean worn carpets and flooring. To engage with Healthwatch Halton when issues arise, such as changes to medication impact on the care of residents as highlighted in this report. To encourage residents to take more part in free recreational activities provided within the community. Ensure that communal toilets are checked and cleaned daily.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.