Summary of report contentHealthwatch Birmingham conducted a visit to the Sage Suite at the Juniper Centre, Moseley Hall Hospital on 22 April 2014. The team spoke with staff, patients and relatives to explore their experience. Sage Suite accommodates patients for older men with mental health conditions and rare dementia. The team considered the ward to be well led with staff who are committed and supportive. Staff were observed to be accommodating to the patients. The physical environment was observed to be well presented and clean, complying with dementia friendly initiatives. The team spoke with 1 patient’s relative who praised the staff on the ward. The report recommended that the ward implement a training programme for staff who want continued learning. The service provided a response to the report who acknowledged the recommendation.
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Enter and view: Juniper Centre Sage Suite, Birmingham
Date of publication
Thursday, 1 May, 2014
Date evidence capture began
Tuesday, 22 April, 2014
Date evidence capture finished
Tuesday, 22 April, 2014
Type of report
Enter and view
Communication between staff and patients
Food and nutrition
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Acute services with overnight beds
Care of the elderly
Mental health services
Older peoples mental health community service
Types of disabilities
Types of long term conditions
Alzheimer’s disease or dementia
Mental health condition
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?