Summary of report contentHealthwatch South Gloucestershire conducted an enter and view visit on Fairview Court, a privately run care home in Kingswood, which specialises in the care of people with dementia. The home is situated on 3 floors with 49 beds in total. There are 5 Pathway-3 beds which are used by community health services to prevent hospital admissions or for rehabilitation after hospital care. The home is a purpose built care home with facilities spread over three floors. The enter and view visit to Fairview Court is part of an ongoing programme of work being implemented by Healthwatch South Gloucestershire to understand the quality of residents’ care experience within local care homes. The conclusion of the Enter and View representatives was: This enter and view visit found a person-centred approach to care for elderly people with nursing and/or dementia care needs; with enthusiastic leadership, and dedicated, caring members of staff. The home has a variety of meaningful and interesting activities for residents. Consideration had been given to enhancing the decorative environment to ensure the home is dementia friendly. A relative of a resident who had been living at the home for five years said that 'they don't just give care here, they give love.' The Enter and view representatives felt Fairview Court Care Home is to be commended for: a person-centred approach to care for elderly people with nursing and/or dementia care needs enthusiastic and dedicated leadership dedicated, loyal and caring members of staff availability of meaningful activities Healthwatch South Gloucestershire made one recommendation in the report: It is suggested that Fairview Court considers making greater use of volunteers to support the work of the activities coordinators and develop links with the local community. The report does not include a response from the provider.
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Enter and view: Fairview Court
Healthwatch South Gloucestershire
Date evidence capture began
Wednesday, 8 February, 2017
Date evidence capture finished
Wednesday, 8 February, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?