Enter and view: Eversleigh nursing home

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Summary of report content

Healthwatch Warwickshire conducted an Enter and View at Eversleigh Nursing Home on 25 April 2014. The purpose of the visit was to explore what life is like in the home, from a resident’s point of view, in terms of quality, dignity and end of life. Observation by the Enter and View representatives reported that: it was a good, well run home that was calm and where the ethos was to treat the residents as one would want one’s own relatives and loved ones to be treated. Representatives highlighted that it was excellent home and there were no reservations about the quality of care at the home. Residents commented that: they loved being in the home and that “the staff don’t leave”.

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General details

Report title 
Enter and view: Eversleigh nursing home
Local Healthwatch 
Healthwatch Warwickshire
Date evidence capture began 
Friday, 25 April, 2014
Date evidence capture finished 
Friday, 25 April, 2014
Type of report 
Enter and view
Key themes 
Quality of care
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 
Rep-5108

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Unstructured Interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Nursing care home

Details about conditions and diseases

Types of long term conditions 
Not known

Details of people who shared their views

Number of people who shared their views 
6
Age group 
All people over the age of 65
Gender 
Female
Ethnicity 
All
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Nurses
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.