Enter and view: The equipment needs of people with learning disabilities at Brightways and Rutwel, RutlandDownload (PDF 695KB)
Summary of report contentIn October 2016, Healthwatch Rutland produced an Enter and View report on the equipment needs of people with learning disabilities and additional needs attending Brightways and Rutwel Community Support Services. The report does not disclose how many people were spoken to. The visits came about as a result of conflicting anecdotal information about the way in which various aids for people with learning difficulties could be accessed. The main finding of the report include. • At both Brightways and Rutwel staff and service users appeared friendly and enjoying the use of the service. • The location of Rutwel in Oakham found the facilities were not of a good standard. • Brightways equipment was generally very good but there are issues relating to lack of equipment to aid the opening of doors and variable air extraction from personal hygiene spaces. • The service offered by the wheel chair service received considerable criticism. • Staff said a five to six month wait from the initial request to Leicestershire Partnership Trust for the provision of specialist equipment was not unusual and that most of this delay was believed to be associated with obtaining a decision about funding. Recommendations within the report included • The County Council, in consultation with service users, local staff and carers, should review the service in Rutwel. • A review of accommodation for Brightways as it whether it could be further enhanced. • Procedures to be developed, removing delays in assessing the equipment needs of people with Learning Disabilities and additional needs. Healthwatch Rutland received various responses to the work and were offered an opportunity to meet and view the operating model. Following the findings in the report, Healthwatch Rutland recommended they should undertake an investigation into the needs of wheelchair users in Rutland and the facilities available to meet these needs.
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Enter and view: The equipment needs of people with learning disabilities at Brightways and Rutwel, Rutland
Date of publication
Monday, 31 October, 2016
Date evidence capture began
Thursday, 13 October, 2016
Date evidence capture finished
Friday, 14 October, 2016
Type of report
Enter and view
Building and facilities
Quality of care
Quality of staffing
Waiting times and lists for treatment
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Community based services for people with a learning disability
Types of long term conditions
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)