Enter and View: Chaseley Care Home, Blackpool

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Summary of report content

Healthwatch Blackpool conducted an Enter and View on Chaseley Care Home, Blackpool, a privately owned nursing home catering for up to 24 people whose needs are associated with the ageing process and long term conditions. The visit was conducted on 3rd December 2015. Accommodation is over three floors with full lift access. The sun lounge offers promenade and sea views, with parking to the front of the building. There is a separate lounge and dining room. The visit was arranged as part of Healthwatch Blackpool’s enter and view schedule and 6 residents participated with their views during this visit. Observation by the enter and view representatives reported that: In general the comments and observations were mainly positive with the residents giving positive feedback about the staff and facilities available. There did not seem to be any major recommendations in the report, just that the residents had requested that the care home should provide additional activities for the residents and the residents also were not aware that regular staff/resident meetings took place.

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General details

Report title 
Enter and View: Chaseley Care Home, Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Thursday, 3 December, 2015
Date evidence capture began 
Thursday, 3 December, 2015
Date evidence capture finished 
Thursday, 3 December, 2015
Type of report 
Enter and view
Key themes 
Access
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Decor
Food and nutrition
Health and safety
Quality of care
Quality of catering
Quality of staffing
Staff attitudes
Staff levels
Other information of note about this report 
Meaningful Activities
Activities
Healthwatch reference number 
Rep-0937

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Residential care home

Details about conditions and diseases

Types of disabilities 
Long term condition
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
6
Age group 
All people 18 and over
Gender 
All
Ethnicity 
All
Sexual orientation 
NA
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.