Enter and view: Cauldron Place

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Summary of report content

Healthwatch Stoke-on-Trent undertook an enter and view visit to Cauldron Place, a residential care home, on 26 February 2019. They wanted to check whether the home had improved since its inspection by the CQC last year which concluded that overall, the Home required Improvement.


Healthwatch concluded that the Home provided a safe and comfortable environment for its residents, especially now that it had revised and improve some procedures following the previous CQC inspection.


The report includes one recommendation about redecorating the administration area.

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General details

Report title 
Enter and view: Cauldron Place
Local Healthwatch 
Healthwatch Stoke-on-Trent
Date of publication 
Friday, 4 September, 2020
Date evidence capture began 
Tuesday, 26 February, 2019
Date evidence capture finished 
Monday, 26 February, 2029
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Holistic support
Lifestyle and wellbeing
Quality of staffing
Staff levels
Staff training
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Residential care home

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.