Enter and view: Beeston View

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Summary of report content

Healthwatch Cheshire West conducted an Enter and View visit to Beeston View on the 4th of March 2015. The team spoke to residents, relatives and staff. They used survey methods and made general observations. Relatives indicated that the standard of care for their relatives was very good. The team noted that the environment was pleasant, caring and comfortable. They also observed members of staff interacting in a positive and caring manner with the residents. There appeared to be a number of opportunities for residents to participate in a variety of activities. Staff members reported that they were well treated and enjoyed working at the home. The report included a few recommendations. The recommendations centred around upgrading the communal areas in the home. The report also made a recommendation regarding the local authority. The report included a brief response from the provider, noting how friendly the team was.

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General details

Report title 
Enter and view: Beeston View
Local Healthwatch 
Healthwatch Cheshire West and Chester
Date of publication 
Wednesday, 4 March, 2015
Date evidence capture began 
Wednesday, 4 March, 2015
Date evidence capture finished 
Wednesday, 4 March, 2015
Type of report 
Enter and view
Key themes 
Quality of care
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Social care services 
Nursing care home
Respite care

Details about conditions and diseases

Types of long term conditions 
Alzheimer’s disease or dementia
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.