Enter and view: Arrowe Park Hospital, Ward 43

Download (PDF 254KB)
You voted 'Yes'.

Summary of report content

Part of the Healthwatch Wirral’s work programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement. Healthwatch Wirral visited Arrowe Park Hospital, Ward 43 on 14/08/2018. The overall findings and conclusion from the visit included Healthwatch Wirral were made welcome by the Ward Manager and other staff during the visit. General information was forthcoming and answers appeared honest and open. The Ward had a nice atmosphere and all patients that spoke to Healthwatch Authorised Representatives felt that they were receiving good care from the staff team. The entrance and main ward corridor was dark due to lack of natural lighting and poor illumination. Staff who spoke with Healthwatch stated this as one of the few things they would change. The ward appeared cluttered in some areas. Staff appeared to be happy working on Ward 43. The report contains 3 recommendations.

Would you like to look at:

General details

Report title 
Enter and view: Arrowe Park Hospital, Ward 43
Local Healthwatch 
Healthwatch Wirral
Date of publication 
Tuesday, 14 August, 2018
Date evidence capture began 
Tuesday, 14 August, 2018
Date evidence capture finished 
Tuesday, 14 August, 2018
Type of report 
Enter and view
Key themes 
Building and facilities
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Acute services without overnight beds / listed acute services with or without overnight beds

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.