Engaging people in the NHS success regime

Download (PDF 7.64MB)

Summary of report content

Would you like to look at:

General details

Report title 
Engaging people in the NHS success regime
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Friday, 1 April, 2016
Date evidence capture began 
Tuesday, 1 December, 2015
Date evidence capture finished 
Sunday, 1 May, 2016
Type of report 
Report
Key themes 
Access
Booking appointments
Building and facilities
Quality of care
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Staff attitudes
Staff levels
Healthwatch reference number 
Rep-6261

Details of health and care services included in the report

Community services 
Community based services for people with mental health needs
Community health care services - independent midwives
Community healthcare and nursing services
Continuing care

Details of people who shared their views

Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.