Engagement with young people during the Covid-19 pandemic

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Summary of report content

Healthwatch Calderdale undertook engagement with children and young people about their experience of life during lockdown and feelings about the NHS and health organisations’ use of social media.  They spoke to 57 children and young people via Snapchat, Zoom, email and social media.

They created a playlist of songs which young people say reflect their feelings and thoughts about life in 2020 so far.

Research with home-educated children indicated that Government messaging was not appropriate for their age or understood by them.  Engagement with Muslim young people highlighted that there wasn’t sufficient information in community languages.

The research also looks at whether young people sought out NHS messages on Covid-19 via their preferred medium, adherence to social distancing rules, use of the NHS during lockdown, and whether they had had an opportunity to talk about the impact of the Covid-19 pandemic on them.

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General details

Report title 
Engagement with young people during the Covid-19 pandemic
Local Healthwatch 
Healthwatch Calderdale
Date of publication 
Monday, 11 January, 2021
Date evidence capture began 
Wednesday, 1 April, 2020
Date evidence capture finished 
Saturday, 31 July, 2021
Type of report 
Key themes 
Digitalisation of services
Health protection
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
User stories
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
16-17 years
Not known
Mixed / multiple ethnic groups
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.