Dignity in Care: Enter & View visit to Southernwood

Download (PDF 215KB)

Summary of report content

Would you like to look at:

Report 
PDF icon 20191003_Bucks_E&V Southernwood Care Home.pdf

General details

Report title 
Dignity in Care: Enter & View visit to Southernwood
Local Healthwatch 
Healthwatch Buckinghamshire
Date of publication 
Wednesday, 5 February, 2020
Date evidence capture began 
Thursday, 8 August, 2019
Date evidence capture finished 
Thursday, 8 August, 2019
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Decor
Food and nutrition
Holistic support
Lifestyle and wellbeing
Quality of catering
Quality of staffing
Staff attitudes
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 
Rep-4943

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Unannounced

Details of health and care services included in the report

Social care services 
Residential care home

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes but provider disagrees
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.