Summary of report contentDiabetes in North Somerset (Diagnosis, Treatment and Support) July 2016 Aim. To highlight issues that the public feel as important in supporting their needs to get diagnosed and after care. We undertook this review by speaking to local people who have first-hand and recent experience of diagnosis, treatment and support of diabetes. To clarify our understanding of the current situation. We decided to use a questionnaire as this format of feedback often obtains a higher response rate than open questions and it ensures consistency in responses. Using a questionnaire also simplifies the collation and interpretation of responses. We captured 57 responses to the questionnaire. Summary of findings The Healthwatch North Somerset Diabetes Questionnaire consisted of six questions covering the issues of diagnosis, treatment and support of diabetes. Many people suggested they would benefit from further information such as Diet and Exercise and Managing Illness, and further guidance on Glucose monitoring. Residential Care Home Questionnaire Coinciding with the data collection period for this report, Healthwatch North Somerset was approached to undertake a piece of work in conjunction with Diabetes UK. A questionnaire (see Appendix), designed specifically for care homes by Diabetes UK, was posted by Healthwatch North Somerset to the Managers of 110 residential care homes in North Somerset and achieved a 37% response rate.
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Diabetes in North Somerset, North Somerset
Healthwatch North Somerset
Date of publication
Thursday, 7 July, 2016
Date evidence capture began
Wednesday, 1 July, 2015
Date evidence capture finished
Wednesday, 20 April, 2016
Type of report
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Community healthcare and nursing services
Conditions or diseases
Diabetes and other endocrinal, nutriotional and metabolic conditions
Types of long term conditions
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?