Summary of report contentHealthwatch Bristol engaged with 15 men who are of South Asian decent at Dhek Bhal’s Day Centre. Most of the men Healthwatch Bristol engaged with had English as a second language. Therefore, the format of the resources used in the engagement activity was very accessible which enabled individuals who had a language barrier to engage in the data collection process. Healthwatch Bristol collected 10 experiences at the engagement session. The key themes from the experiences included: Patient choice in relation to dignity and respect were highlighted as a major issue with regards to barriers to accessing health care due to gender; treatment and care in relation to the quality of care provided were highlighted very positively in primary care; access to services in relation to service delivery and the right to listen to; treatment/ care and treatment explanation was also highlighted as a problem in this report; a small percentage of commentators highlighted staff attitudes and administrative procedures an issue in relation to discharge procedures. There were no recommendations documented within the report. All the feedback Healthwatch Bristol gathers is analysed and used to inform the Healthwatch Bristol quarterly Feedback Feed Forward reports which are shared with Healthwatch Bristol partners including Bristol Clinical Commissioning Group, the Bristol Health and Wellbeing Board, Bristol City Council, the Care Quality Commission, NHS England and Healthwatch England.
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Dhek Bhal mens group engagement summary
Date of publication
Tuesday, 15 August, 2017
Date evidence capture began
Wednesday, 1 March, 2017
Date evidence capture finished
Wednesday, 31 May, 2017
Type of report
Communication between staff and patients
Quality of care
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Number of people who shared their views
Asian / Asian British
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?