Summary of report content
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Deaf people & the Accessible Information Standard
Date of publication
Saturday, 4 August, 2018
Date evidence capture began
Friday, 1 December, 2017
Type of report
Communication between staff and patients
Digitalisation of services
Quality of appointment
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
If this work has been done in partnership, who is the partner?
Deaf Positives Action
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Urgent and emergency care services
Urgent care services
Types of disabilities
Types of long term conditions
Deafness or severe hearing impairment
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?