Cumbria E&V Abbottsfield Residential Care Home

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Summary of report content

Healthwatch Cumbria conducted an Enter and View on Abbottsfield Residential Care Home, Cumbria, a privately owned care home . The visit was conducted on 22nd February 2017. The visit was arranged as part of Healthwatch Cumbria's enter and view schedule. Observation by the enter and view representatives reported that: The building is warm bright and spacious with several communal rooms all well furnished and decorated, considerable attention had been paid to the choice of decoration in particular the pictures in the communal areas Abbotsfield has a well kept garden with a pond containing carp that residents can sit nearby. We were informed that any resident wishing to garden may do so. We were told by staff that all residents have a named key worker but can approach any of the staff team for support including the deputy managers. The home adopts a “Buddy” system whereby when a new resident comes to the home theyare introduced to other residents and a “buddy” is identified. Residents have good regular access to health services and their is an activities programme in place.

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General details

Report title 
Cumbria E&V Abbottsfield Residential Care Home
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Wednesday, 22 February, 2017
Date evidence capture began 
Wednesday, 22 February, 2017
Date evidence capture finished 
Wednesday, 22 February, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Decor
Food and nutrition
Health and safety
Medication
Quality of care
Staff attitudes
Other information of note about this report 
Meaningful Activities
Activity Coordinator
Carers
Healthwatch reference number 
Rep-1100

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Administrative
Care / support workers
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes but provider disagrees

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.