Covid-19 vaccination briefing January 2021

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Summary of report content

Healthwatch North Yorkshire report on the feedback they received about the Covid-19 vaccine in January 2021.  During this period they spoke to 35 people about this topic.

The main issues reported in the feedback were:

  • People worrying about not being contacted to have the vaccine
  • People worrying about being missed
  • Information about vaccine roll out in Harrogate being particularly poor
  • Long distances to travel to get the vaccine.

The report contains 3 recommendations.

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General details

Report title 
Covid-19 vaccination briefing January 2021
Local Healthwatch 
Healthwatch North Yorkshire
Date of publication 
Tuesday, 21 September, 2021
Date evidence capture began 
Friday, 1 January, 2021
Date evidence capture finished 
Sunday, 31 January, 2021
Key themes 
Communication between staff and patients
Health protection
Information providing
Service delivery organisation and staffing
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
User stories
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.