COVID-19 communications, rules and guidance

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Summary of report content

Healthwatch Tameside reported on the interim results of their COVID-19 survey that opened at the beginning of May 2020. The report outlines respondents’ answers to questions about the way messages about COVID-19 were communicated, and their thoughts about the rules and guidance, up to 22 September 2020.

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General details

Report title 
COVID-19 communications, rules and guidance
Local Healthwatch 
Healthwatch Tameside
Date of publication 
Monday, 19 October, 2020
Date evidence capture began 
Friday, 1 May, 2020
Date evidence capture finished 
Tuesday, 22 September, 2020
Type of report 
Report
Key themes 
Information providing
Lifestyle and wellbeing
Support
Healthwatch reference number 
Rep-7876

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers

Details of people who shared their views

Number of people who shared their views 
530
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.