Consultation How Can we Improve Support for Carers Survey Report, Wandsworth

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Summary of report content

Healthwatch Wandsworth did a survey containing 7 questions (Appendix A) which 22 respondents completed at 4 community events attended by carers and a focus group discussion (6 carers) using the toolkit (Appendix B) designed by the Department of Health providing qualitative data. The survey asked for information on: information and advice on support services, support with life balance for caring responsibilities and education / employment, involvement in decision making and how valued the carer felt. Findings: • Lack of information available to carers on services or support • Choices available to meet the needs of the carer and the cared for • Lack of addressing the emotional and wellbeing of the carer • Lack of empathy for the variety of backgrounds of the carer and their circumstances • Lack of training opportunities and practical solutions • Ease of access to health and care professionals • Lack of understanding of the knowledge that carers can offer the health and care professionals in dealing with the needs of the cared for • Lack of involvement in the communication, planning and decisions • Identification of the carer • Access to suitable respite when required whether short, medium or long term including under emergency circumstances. Word count: 191

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General details

Report title 
Consultation How Can we Improve Support for Carers Survey Report, Wandsworth
Local Healthwatch 
Healthwatch Wandsworth
Date of publication 
Monday, 8 August, 2016
Date evidence capture began 
Monday, 6 June, 2016
Date evidence capture finished 
Thursday, 7 July, 2016
Type of report 
Patient experience
Key themes 
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

Primary research method used 
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Respite care

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.