Community insights on Test & Trace in Tower Hamlets

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Summary of report content

Healthwatch Tower Hamlets asked local residents to take part in a survey to understand what people in Tower Hamlets know about the COVID test and trace system and how it might be adapted to meet local needs.

117 people took the time to respond.

74% of respondents considered themselves to be ' quite ' or ' very ' informed about the pandemic and the local changes. The majority of people who considered themselves informed were of White/ White British ethnicity.

44% of survey respondents knew some details of the test and trace system, but a minority of people felt “confident” in their knowledge of it.

No recommendations were made in this report.

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General details

Report title 
Community insights on Test & Trace in Tower Hamlets
Local Healthwatch 
Healthwatch Tower Hamlets
Date of publication 
Friday, 4 December, 2020
Date evidence capture began 
Thursday, 1 October, 2020
Date evidence capture finished 
Saturday, 31 October, 2020
Type of report 
Report
Key themes 
Access
Digitalisation of services
Engagement
Public involvement
Other information of note about this report 
BME
Healthwatch reference number 
Rep-7966

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
117
Age group 
All
Gender 
Female
Male
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.