Central West London Healthwatch annual report 16/17

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Summary of report content

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General details

Report title 
Central West London Healthwatch annual report 16/17
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Thursday, 19 October, 2017
Date evidence capture began 
Saturday, 1 October, 2016
Date evidence capture finished 
Sunday, 1 October, 2017
Type of report 
Annual report
Key themes 
Information providing
Healthwatch reference number 
Rep-1733

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Research

Details of health and care services included in the report

Primary care services 
GP practice
Urgent care services
Mental health services 
Mental health recovery service
Social care services 
Day care (social care services)
Nursing care home
Residential care home
Community services 
Community based services for people with a learning disability
Community based services for people with mental health needs

Details of people who shared their views

Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.