Care home staff COVID-19 vaccination hesitancy report

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Summary of report content

Healthwatch Bexley conducted research into the views of staff who live or work in the London Borough of Bexley, who work in a care home, regarding their views on having the COVID-19 vaccine. The consultation period ran from 21st January to 9th February. The survey was designed to investigate the concerns raised by some care home providers regarding vaccine hesitancy amongst their staff and what the potential barriers to receiving the vaccine may be. Over the consultation period, Healthwatch Bexley had responses from 122 care home workers.

The responses from the survey identified that 32% of care home staff had not been vaccinated and either did not want to be vaccinated or were unsure about vaccination. Barriers to vaccination included concerns about safety, the potential long-term risks and side effects including concerns about fertility and the vaccine affecting the ability to get pregnant. Long term effects may not be known for some time, but respondents told us they may have the vaccine, but wanted to wait to see what happens to others before they are vaccinated.

Healthwatch Bexley recommended that the perception of risk should be addressed as those not yet vaccinated felt less at risk of COVID-19. Communication stressing that following government guidelines and keeping yourself healthy is not enough to protect against COVID-19. Targeted communication and events specifically aimed at care home staff in the care home setting should be provided, to answer questions and dispel myths around vaccination which may address the common barriers to being vaccinated.  

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General details

Report title 
Care home staff COVID-19 vaccination hesitancy report
Local Healthwatch 
Healthwatch Bexley
Date of publication 
Sunday, 28 February, 2021
Date evidence capture began 
Thursday, 21 January, 2021
Date evidence capture finished 
Tuesday, 9 February, 2021
Type of report 
Public opinion
Key themes 
Cleanliness hygiene and infection control
Health protection
Staff attitudes
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Asian / Asian British
Black/ African / Caribbean / Black British
Other ethnic group
Sexual orientation 
Not known
Does the information include public's views? 
Not applicable
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Care / support workers
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.