Summary of report content
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Burgess Hill Listening Tour
Date of publication
Friday, 1 February, 2019
Date evidence capture began
Monday, 1 October, 2018
Date evidence capture finished
Friday, 30 November, 2018
Type of report
Communication between staff and patients
Digitalisation of services
Lifestyle and wellbeing
Quality of appointment
Service delivery organisation and staffing
Waiting time to be seen once arrived at appointment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?