Bristol Royal Hospital for Children impact report

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Summary of report content

Healthwatch Bristol was pleased to work with Bristol Children’s Hospital to inform patients and visitors about the SEN and disability services. Healthwatch Bristol spoke to patients and families at the Children’s Hospital to find out if they had special needs or disabilities. If yes, we informed them of UH Bristol's Children's Hospital Passport, a document to help children with life-long disabilities when going to hospital. The aim of the Hospital Passport is to provide the staff with information about a child during a hospital visit. The information collated is anonymous. All the findings received from the emotional health and wellbeing survey from today will be added to the year’s research focusing on mental health and will help feed into a final report by Healthwatch Bristol. The report produced will highlight the findings captured in our survey. This will help inform Healthwatch Bristol which community groups, organisations, peer support advice, social and health services are acccessed to help aid them with their mental health. The feedback received will inform Healthwatch Bristol on how individual services, health and social care provisions support its service users and which areas and provisions could be improved upon. Healthwatch Bristol recommended more should be done to let children and young people know about the support offered through the passport system, as well as the support groups available to them at Bristol Royal Hospital for Children. Additional information about other services in Bristol which can help parents and carers with their children’s special educational needs should also be made available.

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General details

Report title 
Bristol Royal Hospital for Children impact report
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Friday, 1 June, 2018
Date evidence capture began 
Friday, 1 June, 2018
Date evidence capture finished 
Friday, 1 June, 2018
Type of report 
Report
Key themes 
Information providing
Support
Healthwatch reference number 
Rep-7035

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
If this work has been done in partnership, who is the partner? 
Bristol Children’s Hospital
Primary research method used 
Survey
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Paediatrics

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.